About Onsen Hot Pools

Onsen Hot Pools, a scenic 10 minutes from Queenstown, boasting idyllic cedar-lined hot pools overlooking the Shotover River Canyon. With a newly opened massage facility, the relaxation on offer is second to none. 

Behind The Brand

What was the spark for Onsen Hot Pools? Where did the story begin?

Originally opened in 2007,  Onsen is the Japanese word for Hot Spring. Traditionally Onsen’s are large public bathing pools heated by geothermal energy. They are typically separated for males and females and set in gardens with plenty of snow surrounding them in winter.  Onsen Hot Pools Queenstown has added a unique kiwi twist to this tradition – constructing the pools out of cedar, heating them to 38.3 degrees and putting each tub in its own pool room with a retractable roof so you can enjoy the spectacular surrounds no matter what the weather.  The complex underwent a major refurbished in 2016 and a new onsite massage facility was added for the ultimate tranquil day spa package. We’ve been working hard to create the most memorable experience Queenstown has to offer, since operating we’ve gone from one of Queenstown’s unique little finds to an all-time bucket list ‘must do’ and we couldn’t be prouder.


A locals tip for visiting Queenstown?

As a 5 year local I’ve been real lucky to do most of the Queenstown Activity list! As much as the adrenaline side of this town is awesome, I’m pretty big on getting amongst the exceptionally beautiful surroundings.

If you’re keen on spending time exploring and taking a lot of photos that would make your instafriends jealous then I’d say Ben Lommond Summit or Queenstown Hill is a great way to see the magnificent views this place has to offer.


A typical day at Onsen Hot Pools?

In peak season, as we only have 6 pools on site we book out around 6-8 weeks in advance – so our days are pretty busy! We’re open from 9am to 11pm dedicated to making sure every guest experience is as memorable and relaxed as possible.


What to pack for a winter weekend away in Queenstown?

  • Pack thick! Temperatures range between -2 to 8 ºC so a few underlays wouldn’t be a bad idea.
  • Gopro / Camera for those stunning views.
  • Walking Boots – this place has plenty of places for them!


What inspires you creatively?

Aside from Pinterest…. That’s a tough one! I’d probably have to say travelling, I try my best to do and see as much of anything and everything possible – whilst travelling, I tend to do a lot of reading and then I guess it all stems from there. Travelling…. and coffee, final answer.


A favorite quote?

‘Let yourself be silently drawn by the strange pull of what you really love. It will not lead you astray.’